INSURANCE CEE EXPO
October 1-2, 2025 | Zagreb, Croatia
Grand Hotel Millennium Sofia
VENUE
AGENDA
09:00
Registration & Welcome Coffee
09:30
Welcome & Opening Remarks
Petr Tsoy | Connectiva
09:40
10:05
10:30
Thematic module:
Cloud VS Legacy
Sponsored by
A Regulator's perspective: Ensuring Value, Resilience and Protection in Insurance
Keynote
Recent regulatory contributions are reshaping insurance practices, covering AI and digitalization, natural catastrophes, and consumer protection. This session highlights key updates and forthcoming requirements that will impact insurers across the industry.
Iva Ivanković
Head of Insurance Supervision Department
HANFA | Croatia
Enabling the Change with API-First, Low- Code, and Cloud Platforms
Sponsored
Exploring the benefits of API-driven architectures, low-code solutions, and cloud- based infrastructure for insurers. The case for legacy system replacement vs. modernization in CEE
Aleš Zajc
Partner and Business Development & Client Success Manager
Adacta | Slovenia
Legacy vs. Innovation
Panel Discussion
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Should insurers upgrade existing systems or replace them with fully modern platforms?
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The role of ecosystems, embedded insurance, automation, and API-first infrastructure
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Ensuring compliance while shifting to modern systems
Aleš Zajc | Moderator
Partner and Business Development & Client Success Manager
Adacta | Slovenia
Shinji Shirai
Senior Audit Expert
Swiss Re | Switzerland
Nevena Paunović
Underwriting Officer
VIG Re | Czech Republic
Edyta Konarzewska-Skubis
Operations Director
PKO Ubezpieczenia | Poland
11:10
Coffee Break & 1-to-1 Meetings
11:50
12:15
12:40
Thematic module:
The Future of Life Insurance
Sponsored by
GenAI in Life Claims: How the Cloud Has Impacted the Adaptation Process?
Keynote
Cloud-enabled GenAI is transforming life claims by automating assessments, reducing processing time, and improving accuracy. Insurers are adapting workflows to deliver faster, more seamless customer experiences.
Joanna Pakuła
Director of the Claims and Benefits
Allianz | Poland
Why All the Hype about AI, It's Been Around for Ages!
Sponsored
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How do LLMs work?
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How we utilise this at RNA Analytics?
Anton Clennar
Associate Director Global AI
RNA Analytics | UK
Risks Associated with AI in Life Insurance
Panel Discussion
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The impact and risks of AI in life insurance
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Mitigation strategies in life vs. non-life
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Key vulnerabilities and opportunity areas
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Ensuring customer trust in a tech-driven AI model
Anton Clennar | Moderator
Associate Director Global AI
RNA Analytics | UK
Attila Oláh
Head of Group Personal Insurance Product Management and Business Development, Underwriting
Union Insurance | Hungary
Joanna Pakuła
Director of the Claims and Benefits
Allianz | Poland
13:20
Networking Lunch Break
14:30
14:55
Thematic module:
AI and Digitalization
Brokers vs. Algorithms: Who Wins in the Digital Age?
Keynote
This session explores how digitalization is transforming the role of brokers and agents. With AI, automation, and direct sales channels evolving, how can intermediaries remain relevant?
Vladimir Bogosavljević
Head of Business Development
Marsh | Serbia
Can AI Be Fair?
Panel Discussion
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The risks of bias in AI-driven underwriting and claims
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Ethical concerns in automation and decision-making
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Transparency and accountability in AI adoption
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Regulatory responses to AI’s role in insurance
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How insurers can ensure fairness in AI-powered risk selection
Shinji Shirai | Moderator
Senior Audit Expert
Swiss Re | Switzerland
Valentin Coroiu
Chief Executive Officer
BT Broker | Romania
Djordje Nedeljkovic
Director of Insurance Development, Technique and Processing
Milenijum osiguranje | Serbia
Radu Manoliu
Deputy General Manager, COO
SIGNAL IDUNA Asigurari | Romania
15:35
16:00
Thematic module:
Innovation and Technology
InsurTech Solutions in Fraud Management
Keynote
This session explores AI-driven fraud detection in Hungary, from network analysis of claims to innovations like Street View data and text analysis models.
Tamas Tallarom
Claims Director
KÖBE Insurance | Hungary
Operational Innovation — What’s Actually Working in CEE?
Panel Discussion
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Which digital innovations have produced actual business impact
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Making innovation stick — cultural and structural changes
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Friction points when rolling out tech internally
Vladimir Bogosavljević | Moderator
Head of Business Development
Marsh | Serbia
Arturo López-Linares
Head of Claims
AXA | Spain
Matus Babinec
Head of Claims
Generali Global Corporate & Commercial | Czech republic
Viktorija Katilienė
Head of Claims Division for Baltics
Gjensidige Lietuva | Lithuania
16:40
End of Day 1
18:00
Cocktail Reception
DELEGATE LIST
First name | Last name | Job title | Company | Country |
|---|---|---|---|---|
Ksenija | Sanjkovic | Managing Director | AKTURA | Croatia |
Srđan | Trajković | Head of Actuarial, Risk Management, and Product Development
Department | AMS Osiguranje | Serbia |
Ivan | Žulj | Board Member | ANO Ltd | Croatia |
Anđela | Šutija | CEO | ANO Ltd | Croatia |
Milena | Kujundžić | Insurance Broker | ANO Ltd | Croatia |
Marija | Tonjac | Insurance Broker | ANO Ltd | Croatia |
Maher | Al Osta | Head of CRM | ASA Central osiguranje | Bosnia and Herzegovina |
Arturo | López-Linares | Head of Claims | AXA | Spain |
Aleš | Zajc | Partner and Business Development & Client Success Manager | Adacta | Slovenia |
Alexander | Solomonov | Chief Commercial Officer | Adacta | Slovenia |
SPEAKERS
Valentin Coroiu
Chief Executive Officer
BT Broker | Romania
Radu Manoliu
Deputy General Manager, COO
SIGNAL IDUNA Asigurari | Romania
Joanna Pakuła
Director of the Claims and Benefits Department
Allianz | Poland
Shinji Shirai
Senior Audit Expert
Swiss Re | Switzerland
Alexander Solomonov
Chief Commercial Officer
Adacta | Slovenia
Marcin Grabowski
Deputy Head of IT & AI / Board Member
Compensa / Beesafe | Poland
Vladimir Bogosavljević
Head of Business Development
Marsh | Serbia
Tamas Tallarom
Claims Director
KÖBE Insurance | Hungary
Aleš Zajc
Partner and Business Development & Client Success Manager
Adacta | Slovenia
Anton Clennar
Associate Director Global AI
RNA Analytics | UK
Sinisa Lovrincevic
Chief Executive Officer
REIMPACT Re Ltd | Slovenia
Djordje Nedeljkovic
Director of Insurance Development, Technique and Processing
Milenijum osiguranje | Serbia
Arturo López-Linares
Head of Claims
AXA | Spain
Nevena Paunović
Underwriting Officer
VIG Re | Czech Republic
Attila Oláh
Head of Group Personal Insurance Product Management and Business Development, Underwriting
Union Insurance | Hungary
Matus Babinec
Head of Claims
Generali Global Corporate & Commercial | Czech republic
Manuel De La Rosa
AI Solutions Consultant
K2G | Switzerland
Iva Ivanković
Head of Insurance Supervision Department
HANFA | Croatia
Zoran Belenzada
Business Development Serbia and Adriatic
Sirma | Serbia
Viktorija Katilienė
Head of Claims Division for Baltics
Gjensidige Lietuva | Lithuania
Karolina Kozłowska-Kawycz
Chief Risk Officer
PKO Ubezpieczenia | Poland
Edyta Konarzewska-Skubis
Operations Director
PKO Ubezpieczenia | Poland
SPONSORS
Exhibitors
Partners
Gold Sponsors
Silver Sponsors
Exhibitors
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