AGENDA
08:30
Registration & Morning Coffee
09:00
Welcome Address from Connectiva
10:45
Networking Coffee Break & 1-to-1 Meetings
12:55
Lunch Break
15:40
Networking Coffee Break & 1-to-1 Meetings
17:50
End of Day 1
18:30
Cocktail Reception
09:35
Thematic module:
Insurance Disruption
#General
Agile Strategies for Digital Evolution in CEE Banking Sector
Keynote
Ugis Springis
Managing Director, Owner
Proof IT | Latvia
Innovation or Disruption: Challenges and Opportunities Arising From New Technological Advancements
Ugis Springis
Managing Director, Owner
Proof IT | Latvia
Juraj Tlsty
Chief Delivery Officer
Slovenská sporiteľňa | Slovakia
A fresh look into the trends, challenges, and opportunities arising from new technological advancements and their impact on the regional insurance sector
Innovation or Disruption: Challenges and Opportunities Arising From New Technological Advancements
Sponsored
Sponsored
Panel discussion
Harmonizing Legacy and Innovation
-
How to preserve customer trust while innovating
How to maintain balance in keeping the tradition and preserving change in a company?
Strategies for implementing cutting-edge technology within an established company
How legacy systems can co-exist with innovative solutions?
Ugis Springis Moderator
Managing Director, Owner
Proof IT | Latvia
Sorin Mititelu
Vice-President for Insurance and Reinsurance Sector
Financial Supervisory Authority | Romania
Wolfgang Hajek
Member of the Management Board
ASIROM - Vienna Insurance Group | Austria
Tomasz Mańko
Vice President of the Management Board
PKO Ubezpieczenia | Poland
Harmonizing Legacy and Innovation
Panel discussion
-
How to preserve customer trust while innovating
-
How to maintain balance in keeping the tradition and preserving change in a company?
-
Strategies for implementing cutting-edge technology within an established company
-
How legacy systems can co-exist with innovative solutions?
Ugis Springis Moderator
Managing Director, Owner
Proof IT | Latvia
Tomasz Mańko
Vice President of the Management Board
PKO Ubezpieczenia | Poland
Wolfgang Hajek
Member of the Management Board
ASIROM - Vienna Insurance Group | Austria
Sorin Mititelu
Vice-President for Insurance and Reinsurance Sector
Financial Supervisory Authority | Romania
Harmonizing Legacy and Innovation
Panel Discussion
10:00
-
How to preserve customer trust while innovating
-
How to maintain balance in keeping the tradition and preserving change in a company?
-
Strategies for implementing cutting-edge technology within an established company
-
How legacy systems can co-exist with innovative solutions?
Wolfgang Hajek
Member of the Management Board
ASIROM - Vienna Insurance Group | Austria
Sorin Mititelu
Vice-President for Insurance and Reinsurance Sector
Financial Supervisory Authority | Romania
Ugis Springis Moderator
Managing Director, Owner
Proof IT | Latvia
Tomasz Mańko
Vice President of the Management Board
PKO Ubezpieczenia | Poland
The Evolving Landscape of the Insurance Market in Romania and the CEE Region
Keynote
How the blend of traditional underwriting expertise and digital innovations is shaping the future of risk assessment and policy customization. Is the CEE region ready for digital underwriting approaches?
Alexandru Ciuncan
President & General Manager
UNSAR – The Romanian Insurers’ Association | Romania
The Evolving Landscape of the Insurance Market in Romania and the CEE Region
Keynote
Alexandru Ciuncan
President & General Manager
UNSAR – The Romanian Insurers’ Association | Romania
Juraj Tlsty
Chief Delivery Officer
Slovenská sporiteľňa | Slovakia
How to drive personalization with customer insights? How to meet the evolving customer needs with personalized approaches? How to stay competitive in a rapidly changing market?
How to drive personalization with customer insights? How to meet the evolving customer needs with personalized approaches? How to stay competitive in a rapidly changing market?
The Evolving Landscape of the Insurance Market in Romania and the CEE Region
Keynote
09:10
Alexandru Ciuncan
President & General Manager
UNSAR – The Romanian Insurers’ Association | Romania
09:10
10:00
A fresh look into the trends, challenges, and opportunities arising from new technological advancements and their impact on the regional insurance sector
Innovation or Disruption: Challenges and Opportunities Arising From New Technological Advancements
Sponsored
09:35
Ugis Springis
Managing Director, Owner
Proof IT
11:20
11:45
12:10
Panel discussion
Keynote
Thematic module:
Connectivity & Evolution
#Distribution
Omnichannel: The New Standard for Insurance Distribution
How to successfully integrate multiple distribution channels that create seamless customer experience? The talk will focus on the adoption of digital platforms alongside traditional methods, ensuring a comprehensive and accessible distribution network in the CEE region
Tomasz Mańko
Vice President of the Management Board
PKO Ubezpieczenia | Poland
Juraj Tlsty
Chief Delivery Officer
Slovenská sporiteľňa | Slovakia
Tomasz Mańko
Vice President of the Management Board
PKO Ubezpieczenia | Poland
Omnichannel: The New Standard for Insurance Distribution
Keynote
The Future of Brokers and Agents in a Connected World (and the CEE)
-
How can agents leverage technology without losing the human connection
-
The challenges and opportunities of omnichannel distribution strategies for brokers and agents
-
What skills are necessary for success?
-
The adaptability of traditional roles in a rapidly evolving digital landscape in the CEE
Vladislav Milev
CEO and Managing Board Member
Lev Ins Insurance | Bulgaria
Lyubomir Tankishev Moderator
Director Business Development & Strategic Partnerships
Evrotrust | Bulgaria
Alexandru Ciuncan
President & General Manager
UNSAR – The Romanian Insurers’ Association | Romania
Gheorghe Grad
RENOMIA Romania
Country Manager | Romania
Alexandru Ciuncan
President & General Manager
UNSAR – The Romanian Insurers’ Association | Romania
Gheorghe Grad
RENOMIA Romania
Country Manager | Romania
Vladislav Milev
CEO and Managing Board Member
Lev Ins Insurance | Bulgaria
Lyubomir Tankishev Moderator
Director Business Development & Strategic Partnerships
Evrotrust | Bulgaria
Panel Discussion
Sponsored
Omnichannel: The New Standard for Insurance Distribution
Keynote
11:20
Tomasz Mańko
Vice President of the Management Board
PKO Ubezpieczenia | Poland
The Future of Brokers and Agents in a Connected World (and the CEE)
Panel Discussion
12:10
-
How can agents leverage technology without losing the human connection
-
The challenges and opportunities of omnichannel distribution strategies for brokers and agents
-
What skills are necessary for success?
-
The adaptability of traditional roles in a rapidly evolving digital landscape in the CEE
Lyubomir Tankishev Moderator
Director Business Development & Strategic Partnerships
Evrotrust | Bulgaria
Vladislav Milev
CEO and Managing Board Member
Lev Ins Insurance | Bulgaria
Alexandru Ciuncan
President & General Manager
UNSAR – The Romanian Insurers’ Association | Romania
Gheorghe Grad
RENOMIA Romania
Country Manager | Romania
Agile Strategies for Digital Evolution in CEE Banking Sector
Keynote
Lyubomir Tankishev
Director Business Development & Strategic Partnerships
Evrotrust | Bulgaria
Accelerate Growth in All Distribution Channels with Digitalization and Identity Services
Ugis Springis
Managing Director, Owner
Proof IT | Latvia
Juraj Tlsty
Chief Delivery Officer
Slovenská sporiteľňa | Slovakia
Innovation or Disruption: Challenges and Opportunities Arising From New Technological Advancements
Sponsored
Agile Strategies for Digital Evolution in CEE Banking Sector
Keynote
Ugis Springis
Managing Director, Owner
Proof IT | Latvia
Accelerate Growth in All Distribution Channels with Digitalization and Identity Services
Lyubomir Tankishev
Director Business Development & Strategic Partnerships
Evrotrust | Bulgaria
Juraj Tlsty
Chief Delivery Officer
Slovenská sporiteľňa | Slovakia
Innovation or Disruption: Challenges and Opportunities Arising From New Technological Advancements
Sponsored
Accelerate Growth in All Distribution Channels with Digitalization and Identity Services
Sponsored
11:45
Lyubomir Tankishev
Director Business Development & Strategic Partnerships
Evrotrust | Bulgaria
14:05
14:30
14:55
Thematic module:
New Claims Experience
#Claims
Forging Strategic Digital Banking Partnerships in the CEE Region
Sponsored
Fostering a Culture of Innovation within CEE Banks
-
What role does culture play in digital adoption and transformation in banks?
-
The importance of cross-department collaboration
-
How does a culture of innovation contribute to the overall strategic goals of CEE banks?
-
What role does leadership play in fostering a culture of innovation?
Panel discussion
Sponsored by
Sponsored by
Agile Strategies for Digital Evolution in CEE Banking Sector
Agile Strategies for Digital Evolution in CEE Banking Sector
Juraj Tlsty
Chief Delivery Officer
Slovenská sporiteľňa | Slovakia
Marcin Konkel
Mortgage Chief Product Owner
mBank | Poland
Juraj Tlsty
CIO
Erste Bank | Serbia
Sponsored
Claimflation: Addressing the Inflation Impact on Repair Costs in CEE Claims Landscape
Keynote
In this session, experts will tackle the phenomenon of 'claimflation'—the rising costs of repairs impacting insurance claims in the Central and Eastern European (CEE) region.
Viktorija Katilienė
Head of Claims Department Baltics
Gjensidige Lietuva | Lithuania
Juraj Tlsty
Chief Delivery Officer
Slovenská sporiteľňa | Slovakia
Claimflation: Addressing the Inflation Impact on Repair Costs in CEE Claims Landscape
Keynote
Viktorija Katilienė
Head of Claims Department Baltics
Gjensidige Lietuva | Lithuania
In this session, experts will tackle the phenomenon of 'claimflation'—the rising costs of repairs impacting insurance claims in the Central and Eastern European (CEE) region.
In this session, experts will tackle the phenomenon of 'claimflation'—the rising costs of repairs impacting insurance claims in the Central and Eastern European (CEE) region.
Claimflation: Addressing the Inflation Impact on Repair Costs in CEE Claims Landscape
Keynote
14:05
Viktorija Katilienė
Head of Claims Department Baltics
Gjensidige Lietuva | Lithuania
Panel discussion
The Claims Process of Tomorrow
Juraj Tlsty
Chief Delivery Officer
Slovenská sporiteľňa | Slovakia
Marcin Konkel
Mortgage Chief Product Owner
mBank | Poland
Snežana Ignjatić
Chief Information Officer
Erste Bank | Serbia
Sonja Vučić
Sonja VučićChief Data Officer
NLB Bank a.d. Banja Luka | Bosnia and Herzegovina
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Barry Frame Moderator
Chief Sales Officer
Veripark | UK
Julian Masliankov Moderator
Executive Director
Sirma InsurTech | Bulgaria
Vasil Vasilev
Head of Key Partnerships
Bulstrad Life | Bulgaria
Viktorija Katilienė
Head of Claims Department Baltics
Gjensidige Lietuva | Lithuania
Shinji Shirai
Senior Process Architect
VIG Re
-
Future landscape of claims processing and the evolving technologies shaping it in the CEE
-
The impact of AI and machine learning on the speed and accuracy of claims resolution
-
Addressing the ethical considerations and customer trust issues in an increasingly automated claims environment
Tamas Tallarom
Claims Director
KÖBE Insurance
The Claims Process of Tomorrow
Panel discussion
Shinji Shirai
Senior Process Architect
VIG Re
Tamas Tallarom
Claims Director
KÖBE Insurance
Viktorija Katilienė
Head of Claims Department Baltics
Gjensidige Lietuva | Lithuania
Vasil Vasilev
Head of Key Partnerships
Bulstrad Life | Bulgaria
Julian Masliankov Moderator
Executive Director
Sirma InsurTech | Bulgaria
-
Future landscape of claims processing and the evolving technologies shaping it in the CEE
-
The impact of AI and machine learning on the speed and accuracy of claims resolution
-
Addressing the ethical considerations and customer trust issues in an increasingly automated claims environment
The Claims Process of Tomorrow
Panel Discussion
14:55
-
Future landscape of claims processing and the evolving technologies shaping it in the CEE
-
The impact of AI and machine learning on the speed and accuracy of claims resolution
-
Addressing the ethical considerations and customer trust issues in an increasingly automated claims environment
Julian Masliankov Moderator
Executive Director
Sirma InsurTech | Bulgaria
Tamas Tallarom
Claims Director
KÖBE Insurance
Shinji Shirai
Senior Process Architect
VIG Re
Viktorija Katilienė
Head of Claims Department Baltics
Gjensidige Lietuva | Lithuania
Vasil Vasilev
Head of Key Partnerships
Bulstrad Life | Bulgaria
Agile Strategies for Digital Evolution in CEE Banking Sector
Keynote
Vasil Vasilev
Head of Key Partnerships
Bulstrad Life | Bulgaria
Charting the Course: Navigating New Frontiers in Claims Experience Optimization
Ugis Springis
Managing Director, Owner
Proof IT | Latvia
Juraj Tlsty
Chief Delivery Officer
Slovenská sporiteľňa | Slovakia
Innovation or Disruption: Challenges and Opportunities Arising From New Technological Advancements
Sponsored
Agile Strategies for Digital Evolution in CEE Banking Sector
Keynote
Ugis Springis
Managing Director, Owner
Proof IT | Latvia
Charting the Course: Navigating New Frontiers in Claims Experience Optimization
Vasil Vasilev
Head of Key Partnerships
Bulstrad Life | Bulgaria
Juraj Tlsty
Chief Delivery Officer
Slovenská sporiteľňa | Slovakia
Innovation or Disruption: Challenges and Opportunities Arising From New Technological Advancements
Sponsored
Charting the Course: Navigating New Frontiers in Claims Experience Optimization
Sponsored
14:30
Vasil Vasilev
Head of Key Partnerships
Bulstrad Life | Bulgaria
16:40
17:05
Thematic module:
Future of Risk Assessment
#Underwriting
Agile Strategies for Digital Evolution in CEE Banking Sector
Keynote
Decoding Risk: The Power of AI in Insurance Underwriting
Olena Horshkova
Senior Actuary and Underwriting Expert
K2G | Switzerland
Increased Adoption of Machine Learning and AI in the CEE Insurance Sector
Sponsored
Sponsored
The Art and Science of Digital Underwriting
Keynote
How the blend of traditional underwriting expertise and digital innovations is shaping the future of risk assessment and policy customization. Is the CEE region ready for digital underwriting approaches?
Normen Klöpperpieper
Sr. P&C Solutions Sales Manager NCEE
Swiss Re - Reinsurance Solutions | Switzerland
Panel discussion
Balancing Technology and Human Judgment in Underwriting Decisions
-
The evolving role of human intuition alongside AI
-
Strategies for integrating AI without compromising the value of human expertise
-
Ethical implications of AI-driven underwriting decisions
-
The future of underwriting skills and training
Arina Man Moderator
Chief Executive Officer
K2G | Switzerland
Wolfgang Hajek
Member of the Management Board
ASIROM - Vienna Insurance Group | Romania
Normen Klöpperpieper
Sr. P&C Solutions Sales Manager NCEE
Swiss Re - Reinsurance Solutions | Switzerland
Shinji Shirai
Senior Process Architect
VIG Re
Olivia Tutu Mares
Director of Corporate and Special Risks Underwriting Department
ASIROM - Vienna Insurance Group
Agile Strategies for Digital Evolution in CEE Banking Sector
Keynote
Normen Klöpperpieper
Sr. P&C Solutions Sales Manager NCEE
Swiss Re - Reinsurance Solutions | Switzerland
Juraj Tlsty
Chief Delivery Officer
Slovenská sporiteľňa | Slovakia
How the blend of traditional underwriting expertise and digital innovations is shaping the future of risk assessment and policy customization. Is the CEE region ready for digital underwriting approaches?
Agile Strategies for Digital Evolution in CEE Banking Sector
Panel discussion
Normen Klöpperpieper
Sr. P&C Solutions Sales Manager NCEE
Swiss Re - Reinsurance Solutions | Switzerland
Shinji Shirai
Senior Process Architect
VIG Re
Olivia Tutu Mares
Director of Corporate and Special Risks Underwriting Department
ASIROM - Vienna Insurance Group
Wolfgang Hajek
Member of the Management Board
ASIROM - Vienna Insurance Group | Romania
Arina Man Moderator
Chief Executive Officer
K2G | Switzerland
-
The evolving role of human intuition alongside AI
-
Strategies for integrating AI without compromising the value of human expertise
-
Ethical implications of AI-driven underwriting decisions
-
The future of underwriting skills and training
The Art and Science of Digital Underwriting
Keynote
16:15
How the blend of traditional underwriting expertise and digital innovations is shaping the future of risk assessment and policy customization. Is the CEE region ready for digital underwriting approaches?
Normen Klöpperpieper
Sr. P&C Solutions Sales Manager NCEE
Swiss Re - Reinsurance Solutions | Switzerland
Balancing Technology and Human Judgment in Underwriting Decisions
Panel Discussion
17:05
-
The evolving role of human intuition alongside AI
-
Strategies for integrating AI without compromising the value of human expertise
-
Ethical implications of AI-driven underwriting decisions
-
The future of underwriting skills and training
Arina Man Moderator
Chief Executive Officer
K2G | Switzerland
Wolfgang Hajek
Member of the Management Board
ASIROM - Vienna Insurance Group | Romania
Olivia Tutu Mares
Director of Corporate and Special Risks Underwriting Department
ASIROM - Vienna Insurance Group
Shinji Shirai
Senior Process Architect
VIG Re
Normen Klöpperpieper
Sr. P&C Solutions Sales Manager NCEE
Swiss Re - Reinsurance Solutions | Switzerland
16:15
Decoding Risk: The Power of AI in Insurance Underwriting
Sponsored
16:40
Olena Horshkova
Senior Actuary and Underwriting Expert
K2G | Switzerland